The Raysoft.AI platform for channels, control, and orchestration.
One platform to design, deploy, and operate human‑centered agents: multi‑channel interfaces, workflow engines, SDKs, governance, and analytics.
Multichannel UX
Voice, chat, SMS, WhatsApp, and web. Pick channels per use case; keep a consistent brain.
Agentic Orchestration
Tools, memory, and policies coordinated by a lightweight workflow engine.
Integrations
Calendars, CRMs, ticketing, payments, email, and custom APIs with quick adapters.
Scheduling Core
Availability, conflict checks, reminders, reschedule/cancel paths, and SLAs.
Observability
Transcripts, redactions, annotations, analytics, and export for BI.
Governance
PII handling, policy checks, approvals, rate limits, and human‑in‑the‑loop.
Architecture at a glance
Composable modules so you can start small and expand. Run managed or in your cloud.
- Web chat & widgets
- WhatsApp / SMS
- Voice (PSTN / SIP)
- Agent console
- Policy & guardrails
- Tool & memory manager
- Workflow engine
- LLM router
- Calendars & CRMs
- Ticketing & email
- Payments
- Custom APIs & webhooks
- Analytics & QA
- Audit trails
- Approvals
- Export to BI
SDKs & developer experience
Ship fast with a minimal, tasteful toolkit. Use what you like—bring your own stack.
TypeScript & Python SDKs
Simple primitives for tools, policies, and workflows. Works with your infra.
Adapters & Webhooks
Quickly wire CRMs, calendars, ticketing, and internal APIs. No heavy lifts.
Local Debugging
Replay transcripts, test policies, and validate tools with fixtures.
Security & compliance
Data minimization
Collect only what’s needed. Redact transcripts and restrict tool scopes.
Access control
Role‑based policies, approvals, and audit logs across actions and data.
Auditability
Every decision traceable: prompts, tools used, results, and human overrides.
Deployment options
Fastest path to pilot. Fully hosted with enterprise controls and SLAs.
Your VPC, our stack. Network isolation and custom key management.
Keep sensitive systems on‑prem; connect via adapters and policy gates.
Ready to build with us?
Spin up a pilot in weeks, measure outcomes, and scale confidently.