Practical, not hype

Resources for building human‑centered AI.

Guides, notes, and updates. We’ll keep it concise until patents are filed—and focused on shipping value.

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Guides Insights Changelog Compliance

Guides

End‑to‑end walkthroughs you can map to your stack. Code‑light, outcome‑heavy.

Guide

Ship an intake + scheduling pilot in 10 steps

Map intents, connect calendars/messaging, set guardrails, and launch with clear success metrics.

Guide

Safe ticket deflection without hurting CSAT

Design for graceful fallbacks and context‑rich handoffs to humans.

Guide

Wiring your first API adapter

Create a lightweight connector to your internal system with retries and timeouts.

Insights

Short notes on what actually works in production. No fluff.

Insight

When to escalate to a human (and how)

Patterns for thresholds, approvals, and minimizing ping‑pong.

Insight

Measuring success for agent pilots

Pick metrics that reflect value, not vanity.

Insight

Prompting ≠ product

Why ops tooling and connectors matter more than clever prompts.

Compliance & governance

This section stays high‑level until patents file. Deeper docs available under NDA.

Guardrail checklist

A practical list for approvals, role access, and data handling.

Change management

Rolling out new flows without surprising teams or customers.

Incident playbook

How to pause tools, roll back, and communicate when things go sideways.

Updates

Lightweight release notes and announcements. Dates are placeholders until public posts.

2025‑07‑30
Scheduling v1 pilot shipped

Core flows live: availability, booking, reschedule/cancel, reminders.

2025‑07‑18
WhatsApp integration improvements

Smoother handoffs and better context retention across channels.

2025‑06‑22
New analytics views

Transcripts, labeling, and outcome dashboards for pilot tracking.

Get updates (light and useful)

No spam. Occasional notes on real‑world rollouts and what we’re learning.

We’ll add a real subscription endpoint once public.